![]() I placed an order in October for a living room & dining room chairs. My experience with this company thus far has been horrible! 1. This is my 1st & last time ordering with Zgallerie. ![]() Sell what you can deliver in a timely manner and COMMUNICATE with your customers! You are using our money like a bank to fund your issues and quickly have ruined your once very reputable name. Z Gallerie - don't sell something you can't come through with on the other side, you have had MANY complaints on so many levels, you mine as well hang it up. So I filed with the Better Business Bureau seeing that I was one of MANY having issues, and am filing a dispute with my credit card company and bank so they know to fight this with me. My neighbors bought a custom couch order from Joy Bird recently and got it with in two weeks, great customer service, and yet here I am with a crickets on the other line with Z Gallerie who KNOWS they are selling you a rip off of time and then saying no returns and tough luck baby. Had I known it was going to take 7 months or MORE, or maybe never, and that I would have to fight for a refund on something I NEVER RECEIVED, I would NEVER have bought this. I was told it was something to do with the fabric. I learned that it comes out of Mexico which with the border issues and supply chain, you mine as well hang it up to even see an order arrive at all. ![]() and even then no guarantee it will arrive. I have had NO updates from Z Gallerie by phone, email, or mail and found out after checking with customer service myself that it has now been delayed until LATE JULY. The pillow order that I bought to throw on the couch arrived, but the couch itself is not here and they still have over $4000 of my money that included tax and delivery of the couch itself. yes, LAST year, and still it has not arrived as of April 2022 as promised. Buyer Beware! I purchased a couch and pillows for over $4600 in December 2021.
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